Website & Web Application Development
Custom Web Portals
Secure, login-based web portals that give specific user groups personalised access to information, transactions and services, built around your data, roles and integration needs.
Overview
Why it matters
for your business.
When different users need different information, such as members viewing statements, franchisees ordering stock or partners checking commissions, a public website is not enough. Emailing reports and spreadsheets to each group is slow and insecure. We build custom web portals with authenticated access, where each user sees a personalised dashboard drawn from your back-office systems.
We identify each user type, what they need to see or do and which systems hold that data. The portal is then built with role-based permissions, secure authentication including OTP or single sign-on, and an integration layer connecting to your ERP, CRM or databases. Usage analytics, audit logs and an admin console let your team manage users and content without developer help.
What's included
- User role mapping and portal requirements
- Secure login with OTP, SSO or MFA
- Personalised dashboards per user type
- API integration with back-office systems
- Admin console for users, content and permissions
- Audit logs and portal usage analytics
Outcomes
What changes
for your business.
Ideal for
- Franchise networks and dealer channels
- Associations and member organisations
- Businesses sharing data with external stakeholders
Self-service access
Users find statements, documents and status updates themselves, reducing requests to your team.
Secure information sharing
Sensitive data is shared only with authenticated users and only to the extent their role allows.
Connected processes
Actions taken in the portal flow straight into your internal systems without manual re-entry.
How we deliver
A clear, accountable
process.
Every engagement follows the same disciplined approach, adapted to the size and urgency of your project.
- 01
Discover
We map your workflows, users and integrations, then agree scope, priorities and milestones.
- 02
Design
User flows, interface designs and architecture are reviewed with you before development starts.
- 03
Build
Short sprints with working demos, code reviews and testing, so you see progress every step.
- 04
Launch & support
We deploy, train your team, hand over documentation and stay on for support and enhancements.
Ways to work with us
- Fixed-price projectsDefined scope, milestones and deliverables.
- Time & materialFlexible delivery based on actual effort and resources.
- Dedicated teamsAssigned engineers, testers or marketers for ongoing work.
- Annual maintenance contractsScheduled maintenance and support agreements.
FAQ
Common
questions.
Something else on your mind? Ask us directly.
How do custom portals differ from customer or vendor portals?
Customer and vendor portals are specific types with well-known features for buyers and suppliers. Custom portals cover any other audience or combination, such as franchisees, members, distributors or investors, where the features and workflows are unique to your organisation and need to be designed from first principles.
Can users log in with their existing company accounts?
Yes. For internal or partner users, we can enable single sign-on using Microsoft Entra ID, Google Workspace or SAML and OpenID Connect providers. External users can sign in with email and password, mobile OTP or social logins, with multi-factor authentication for sensitive roles.
Let's talk about Custom Web Portals.
Tell us what you need and get a clear plan and proposal, free and with no obligation.