Legal & trust
Legal & trust centre.
Our policies, customer terms and security commitments in one place, written to be read. If you have a question about any of them, our Grievance Officer is happy to help.
Privacy & cookies
- Privacy PolicyWhat personal data we collect, why, how long we keep it and the rights you have.
- Cookie PolicyThe cookies and similar technologies this website uses, and how to control them.
- Cookie PreferencesReview and change your cookie consent choices at any time.
- Data Protection & Privacy RequestsExercise your rights: access, correction, erasure, consent withdrawal, nomination or grievance.
Using this website
- Terms of Website UseThe rules for using this website.
- DisclaimerLimits on the information published on this website.
- Copyright & Intellectual PropertyWho owns the content on this site and how to report infringement.
- Accessibility StatementOur commitment to an accessible website, known limitations and how to give feedback.
Customer & commercial terms
- Refund & Cancellation PolicyHow cancellations and refunds work for projects, retainers, AMCs and subscriptions.
- Product Terms of ServiceTerms for using Yashmitra SaaS products and hosted platforms.
- Service Level Agreement (SLA)Availability targets, support response times and service credits for SaaS and managed services.
- Data Processing Agreement (DPA)Our commitments when we process personal data on behalf of clients.
- Acceptable Use PolicyWhat you may not do with our hosted products and services.
- SubprocessorsThird parties that may process personal data on our behalf.