E-Commerce & Digital Commerce Solutions
Direct-to-Consumer (D2C) Commerce Solutions
A connected D2C commerce setup covering your own store, payments, logistics, customer data and retention tools, so your brand can sell directly and own the customer relationship.
Overview
Why it matters
for your business.
Selling only through marketplaces means someone else owns your customers, pricing visibility and margins. A D2C channel lets you build direct relationships, but it needs more than a website. We assemble the full stack: storefront, prepaid and COD payments, RTO-aware shipping, WhatsApp and email messaging, reviews and the analytics that show what drives repeat purchases.
We plan the D2C setup around your unit economics, looking at average order value, COD share, return rates and acquisition channels. Tools are chosen to work together, so customer data flows from first visit to post-purchase messages. We also set up the reports your founders and marketers will actually check each week.
What's included
- D2C stack plan aligned to your unit economics
- Storefront with prepaid incentives and COD controls
- Shipping integration with RTO and NDR handling
- WhatsApp, SMS and email messaging flows
- Reviews, UGC and post-purchase journey setup
- Weekly D2C performance dashboard
Outcomes
What changes
for your business.
Ideal for
- Marketplace sellers launching their own brand store
- Consumer brands in beauty, fashion and food
- Early-stage D2C founders building their stack
Own your customers
Customer contact details and purchase history sit in your systems, ready for direct marketing and repeat sales.
Healthier COD mix
Prepaid nudges, COD verification and address checks help reduce failed deliveries and return costs.
Clear weekly numbers
Founders see orders, repeat rate and channel performance in one dashboard instead of across many tools.
How we deliver
A clear, accountable
process.
Every engagement follows the same disciplined approach, adapted to the size and urgency of your project.
- 01
Plan
We map your catalogue, customers, workflows and integrations, and agree the platform and scope.
- 02
Configure & build
Your store or system is set up and customised around how your business actually works.
- 03
Integrate & migrate
Payments, logistics, accounting and existing data are connected and moved over carefully.
- 04
Launch & optimise
We go live with training and support, then improve conversions and processes using real data.
Ways to work with us
- Fixed-price projectsDefined scope, milestones and deliverables.
- Implementation & integrationOne-time technology deployment and integration.
- Annual maintenance contractsScheduled maintenance and support agreements.
- Monthly managed servicesRecurring application, IT, marketing or infrastructure support.
FAQ
Common
questions.
Something else on your mind? Ask us directly.
Should we keep selling on Amazon and Flipkart while building D2C?
For most brands, yes. Marketplaces bring volume and discovery, while your own store builds margin and customer relationships. We help you keep catalogues and stock in sync across both, and plan pricing and offers so the channels support each other rather than compete.
How do you help reduce COD returns?
We set up measures such as OTP or WhatsApp confirmation for COD orders, partial prepaid options, pin code serviceability checks and incentives for prepaid payments. Shipping tools with NDR workflows then help recover failed deliveries. Results depend on your category and customers, so we track RTO trends after launch and adjust rules.
Let's talk about Direct-to-Consumer (D2C) Commerce Solutions.
Tell us what you need and get a clear plan and proposal, free and with no obligation.