IT Managed Services & Technical Support
Website Annual Maintenance Contracts (AMC)
A yearly website AMC that covers CMS and plugin updates, backups, security hygiene, content edits and small fixes, keeping your business website current, secure and working.
Overview
Why it matters
for your business.
Many company websites are launched and then left alone. Plugins go out of date, SSL certificates lapse, contact forms quietly stop sending enquiries and simple text changes wait weeks for someone to make them. A Website AMC gives you a named team that looks after your site through the year for a fixed annual fee.
Under the contract we schedule core, theme and plugin updates on a staging copy first, keep off-site backups, renew certificates and domains on time and handle routine content edits within an agreed allowance. You raise requests by email or a support portal, and turnaround follows the response targets in our SLA and your agreement. A quarterly health report keeps renewals transparent.
What's included
- Scheduled CMS, theme and plugin updates
- Automated off-site backups with restore testing
- SSL, domain and hosting renewal tracking
- Content and image updates within an agreed allowance
- Form, link and broken-page checks
- Quarterly website health report
Outcomes
What changes
for your business.
Ideal for
- MSMEs with WordPress or CMS-based websites
- Schools, clinics and institutions with public sites
- Marketing teams without in-house web developers
A site that stays current
Regular updates and checks reduce the chance of a hacked plugin, expired certificate or broken enquiry form.
Fixed annual budget
One yearly contract replaces ad hoc invoices for every small change, making website upkeep easier to plan.
Faster content changes
Offer banners, team photos and policy pages are updated by people who already know your site.
How we deliver
A clear, accountable
process.
Every engagement follows the same disciplined approach, adapted to the size and urgency of your project.
- 01
Onboard
We document your environment, set up access, monitoring and baselines, and agree how we'll work.
- 02
Maintain
Routine updates, patches, backups and health checks happen on a defined schedule.
- 03
Respond
Requests and incidents are handled against the response targets in your agreement.
- 04
Review & improve
Regular reports and service reviews highlight trends, risks and improvements.
Ways to work with us
- Monthly managed servicesRecurring application, IT, marketing or infrastructure support.
- Annual maintenance contractsScheduled maintenance and support agreements.
- Dedicated teamsAssigned engineers, testers or marketers for ongoing work.
- Consulting retainersOngoing technical and business advisory.
FAQ
Common
questions.
Something else on your mind? Ask us directly.
What is not included in a Website AMC?
The AMC covers upkeep, security hygiene and small edits. New pages with fresh design, new features, redesigns, paid plugin licences and hosting charges are outside scope. We quote these separately so you can approve them before any work starts.
Can we take an AMC for a website built by someone else?
Yes. We first audit the site, check hosting access, backups and plugin status, and fix any urgent issues as a one-time onboarding task. The annual contract then starts from a known, stable baseline.
Let's talk about Website Annual Maintenance Contracts (AMC).
Tell us what you need and get a clear plan and proposal, free and with no obligation.