Government, Public Sector & Institutional Solutions
Accessibility & Multilingual Portal Development
Make new or existing portals usable by people with disabilities and speakers of Indian languages, meeting WCAG and GIGW expectations through audits, remediation and multilingual content management.
Overview
Why it matters
for your business.
Public portals often exclude the people who most need them. Screen reader users meet unlabelled buttons and inaccessible captchas, older citizens struggle with tiny text and many people cannot read English comfortably. Accessibility is expected under the Rights of Persons with Disabilities Act 2016 and GIGW. We audit, fix and build portals so they work for users with disabilities and in multiple Indian languages.
Accessibility work combines automated scanning with manual testing using screen readers such as NVDA and keyboard-only navigation, since tools alone miss many issues. We fix templates, forms, documents and media, and provide accessible captcha alternatives. For multilingual support, we set up content workflows for each language, Unicode fonts that render Indian scripts correctly and machine-assisted translation reviewed by people. Content editors learn to keep new pages accessible.
What's included
- Accessibility audit against WCAG 2.1 and GIGW
- Remediation of templates, forms and components
- Accessible PDFs and media captions
- Multilingual content management setup
- Indian language fonts and translation workflow
- Accessibility guide and training for editors
Outcomes
What changes
for your business.
Ideal for
- Government portals preparing for GIGW compliance
- Institutions serving users with disabilities
- Organisations adding Indian language versions
Usable by more people
People using screen readers, keyboards or magnification can complete key tasks on your portal.
Reach in local languages
Content in Indian languages helps citizens understand services without relying on English.
Sustained compliance
Trained editors and checked templates keep new content accessible after the initial fixes.
How we deliver
A clear, accountable
process.
Every engagement follows the same disciplined approach, adapted to the size and urgency of your project.
- 01
Discover
We map your workflows, users and integrations, then agree scope, priorities and milestones.
- 02
Design
User flows, interface designs and architecture are reviewed with you before development starts.
- 03
Build
Short sprints with working demos, code reviews and testing, so you see progress every step.
- 04
Launch & support
We deploy, train your team, hand over documentation and stay on for support and enhancements.
Ways to work with us
- Fixed-price projectsDefined scope, milestones and deliverables.
- Time & materialFlexible delivery based on actual effort and resources.
- Dedicated teamsAssigned engineers, testers or marketers for ongoing work.
- Annual maintenance contractsScheduled maintenance and support agreements.
FAQ
Common
questions.
Something else on your mind? Ask us directly.
Can you make our existing portal accessible without rebuilding it?
Usually, yes. Most issues sit in templates, forms and content, which can be fixed within the current platform. We audit first, prioritise issues by impact on users, and remediate in phases. A rebuild is only recommended when the underlying platform cannot support accessible output.
Is machine translation good enough for official content?
Machine translation, including tools such as Bhashini, speeds up the work but should not be published unchecked for official information. We set up a workflow where translations are reviewed by a qualified language reviewer before publishing, and maintain glossaries so terms stay consistent across pages.
Let's talk about Accessibility & Multilingual Portal Development.
Tell us what you need and get a clear plan and proposal, free and with no obligation.