Business Process Automation & RPA
Email & Notification Automation
Event-driven emails, SMS, push and in-app alerts triggered by activity in your systems, delivering the right update to the right person at the right moment with consistent templates.
Overview
Why it matters
for your business.
Customers expect confirmations, status updates and reminders without asking. Internally, teams need alerts when stock runs low or a payment fails. When these are sent manually, they arrive late or not at all. We set up notification automation that listens for events in your applications and sends the appropriate message on the right channel automatically.
Templates are designed once and reused, with personalisation and multilingual variants. We configure sender domains properly with SPF, DKIM and DMARC so emails reach inboxes, register SMS templates under India’s DLT rules, and respect user preferences and unsubscribe requests. Delivery logs show what was sent, opened or bounced, helping you troubleshoot quickly.
What's included
- Notification event map and channel plan
- Branded, reusable message templates
- Event triggers connected to your applications
- Email domain authentication with SPF, DKIM and DMARC
- SMS DLT template registration support
- Delivery logs, bounce handling and preference centre
Outcomes
What changes
for your business.
Ideal for
- E-commerce and subscription businesses
- SaaS products sending transactional messages
- Operations teams needing system alerts
Timely customer updates
Confirmations, reminders and status changes reach customers automatically, reducing “where is my order” enquiries.
Better inbox delivery
Proper authentication and list hygiene help transactional emails avoid spam folders.
Internal alerts that matter
Teams learn about failures, thresholds and deadlines immediately, without checking dashboards constantly.
How we deliver
A clear, accountable
process.
Every engagement follows the same disciplined approach, adapted to the size and urgency of your project.
- 01
Identify
We find the use cases and processes where AI or automation clearly pays off, and estimate the impact.
- 02
Prototype
A proof of concept on your own data shows what works before you commit to a full build.
- 03
Deploy
We integrate with your systems, add guardrails and human review, and train your team.
- 04
Monitor & improve
Accuracy, cost and usage are tracked, and the solution is tuned as your data and needs change.
Ways to work with us
- Fixed-price projectsDefined scope, milestones and deliverables.
- Implementation & integrationOne-time technology deployment and integration.
- Time & materialFlexible delivery based on actual effort and resources.
- Monthly managed servicesRecurring application, IT, marketing or infrastructure support.
FAQ
Common
questions.
Something else on your mind? Ask us directly.
Why do our automated emails land in spam?
Common causes include missing SPF, DKIM or DMARC records, sending from a shared or new domain, poor list hygiene and spam-like content. We audit your setup, fix authentication, separate transactional from marketing streams and monitor reputation to improve inbox placement.
What is DLT registration and do we need it for SMS?
In India, TRAI rules require businesses to register as principal entities and register SMS headers and templates on a DLT platform before sending commercial or transactional SMS. We help you prepare and register templates so messages are not blocked by operators.
Let's talk about Email & Notification Automation.
Tell us what you need and get a clear plan and proposal, free and with no obligation.