IT Managed Services & Technical Support
Website Monitoring
Round-the-clock external checks on your website’s availability, speed, SSL, domain and key pages, with instant alerts so outages and expiries are noticed and handled quickly.
Overview
Why it matters
for your business.
A website can be down for hours before anyone inside the company notices, especially overnight or on holidays. Expired certificates, lapsed domains, a broken contact form or a defaced home page all damage trust. We monitor your sites from multiple locations and alert the right people as soon as something goes wrong.
We set up uptime, keyword and transaction checks on the pages that matter, along with SSL, domain expiry and basic performance tracking. Alerts go to email, SMS, WhatsApp-style channels or Slack as you prefer. With an optional response add-on, our team investigates alerts and coordinates with your host. A public or private status page and monthly reports complete the picture.
What's included
- Uptime checks from multiple geographic locations
- SSL certificate and domain expiry alerts
- Content and form submission checks
- Page speed and Core Web Vitals tracking
- Optional public or private status page
- Monthly availability and incident report
Outcomes
What changes
for your business.
Ideal for
- Businesses whose website generates leads or sales
- Agencies managing many client websites
- Institutions with public-facing portals
Outages noticed promptly
Your team hears about downtime from an alert, not from a customer or a lost order.
No surprise expiries
Certificate and domain reminders arrive well before deadlines, avoiding browser warnings and lost traffic.
Evidence for your host
Availability history helps you hold hosting providers to their commitments and decide when to switch.
How we deliver
A clear, accountable
process.
Every engagement follows the same disciplined approach, adapted to the size and urgency of your project.
- 01
Onboard
We document your environment, set up access, monitoring and baselines, and agree how we'll work.
- 02
Maintain
Routine updates, patches, backups and health checks happen on a defined schedule.
- 03
Respond
Requests and incidents are handled against the response targets in your agreement.
- 04
Review & improve
Regular reports and service reviews highlight trends, risks and improvements.
Ways to work with us
- Monthly managed servicesRecurring application, IT, marketing or infrastructure support.
- Annual maintenance contractsScheduled maintenance and support agreements.
- Dedicated teamsAssigned engineers, testers or marketers for ongoing work.
- Consulting retainersOngoing technical and business advisory.
FAQ
Common
questions.
Something else on your mind? Ask us directly.
Do you fix the website when an alert fires?
Monitoring on its own covers detection and notification. If you also have a Website AMC or support retainer with us, our team investigates and fixes issues within that scope. Otherwise we can respond on a time-and-materials basis as agreed.
How often are the checks run?
Check frequency depends on the plan and tool selected, typically every one to five minutes for uptime and daily for certificates and domains. We agree intervals during setup based on how critical each page is to your business.
Let's talk about Website Monitoring.
Tell us what you need and get a clear plan and proposal, free and with no obligation.